Return & Refund Policy

Note:

• Personalized items (with names printed) are not eligible for return unless defective or wrong item.
• Sale items are not eligible for return.

How to Request a Return:

To initiate a return, please email us at contact@awooclub.com within 12 days of receiving your item. We will respond within 3 business days with the next steps and return instructions.

Return Conditions:

• Items must be returned in their original condition – unused, unwashed, with original tags and labels still attached.
• All items will be checked to ensure they meet these conditions before we proceed with any return.
• Returns must be shipped back to us via post. Customers are responsible for return shipping costs unless the item received is incorrect or defective.
• Once the return is approved and received, refunds will be issued strictly in store credits.